Memra
Support
Answers to common questions. If yours isn't here, email us.
Common questions
I didn't get my code
Check your spam or junk folder first. Still nothing? Use Resend code on the same screen to get a new one.
I forgot my password
Tap Forgot password on the sign-in screen. We'll email you a code so you can choose a new password.
How do I delete my account?
Go to Profile → Delete account. This permanently removes your account, every memory and every file. More about deleting your account.
Is my data private?
Yes. Each account can only reach its own data, and we never sell it or show ads. Read the privacy policy.
No questions match that. Try another word, or email us.
Still need help?
Email us and a real person will reply. It helps to include the email you signed up with, your device (for example, iPhone 15, iOS 26) and a screenshot if something isn't working.